The information in this section describes the required
software and supported Web browsers for Dynamic System Analysis.
Required device drivers
It is strongly recommended
to have the appropriate service processor device drivers installed
and running before running Dynamic System Analysis. This provides
access to additional problem determination information, including
the hardware event logs.
For systems equipped with a Baseboard
Management Controller (BMC), the appropriate drivers are on the IPMI
device driver and mapping layer. If the machine has a Remote Supervisor
Adapter II (RSA II), use the Remote Supervisor Adapter Daemon. For
all supported service processors including the older Remote Supervisor
Adapter (RSA) or Integrated Systems Management Processor, you can
download drivers from the Lenovo Support website page on the Web site at http://datacentersupport.lenovo.com.
The following list provides information about collecting
device drivers, firmware level, and log data.
- To collect SCSI and USB device information (including diagnostics),
the sg driver must be loaded. Run lsmod and verify that the sg driver is loaded before
running Dynamic System Analysis. If it is not loaded, run modprobe sg.
- To collect Broadcom Ethernet firmware levels, the Broadcom NetXtreme
Gigabit Ethernet drivers must be installed. The tg3 driver that is provided by default in current Linux distributions
does not export this information. These drivers are available for
download from the support Web site at http://www.lenovo.com/support.
- To collect LSI Logic 1020/1030 SCSI Controller and RAID information,
the mptctl driver must be loaded. Run lsmod and verify that the mptctl driver
is loaded before running Dynamic System Analysis. If it is not
loaded, run modprobe mptctl.
- To collect Emulex HBA information from a Linux system, the emulex
driver and utility (corekit) must be installed. Run lsmod and verify that lpfc and lpfcdfc are loaded before running Dynamic System Analysis.
- To collect Service Processor logs, configuration, and environmental
data, the appropriate Service Processor driver must be installed.
These drivers are available for download from the support Web site
at http://www.lenovo.com/support.
- (Linux only) To collect ServeRAID information for ServeRAID controller
7t, 8i, 8k-l, 8k, 8s on systems running Red Hat 5, libstdc++.so.5 must be installed.
- To collect Emulex FC HBA data, the Emulex utility (HBAcmd) must be installed.
- To transfer data collections to the support site using sFTP (by
default) or FTP, libcurl must be installed.
- To use the UpdateXpress comparison analysis feature, the system
on which the analysis is performed must have an Internet connection.
UpdateXpress versions 4.02 and later are supported.
Supported Network Virtual Teaming software
Dynamic System Analysis is
supported for use with the following Network Virtual Teaming software:
- Linux Bonding version 2.6.1
- Linux Bonding version 2.6.0
- Linux Bonding version 2.4.1
Supported Web browsers
To view the information
that is collected by DSA, you must use one of the following Web browsers.
- Internet Explorer 6.0 Service Pack 1 or later
- Mozilla 1.4.0 or later
- Firefox 1.04 or later