Transferring collected data to a remote system

The following procedure describes how to send collected data to IBM Service and Support or another remote system using File Transfer Protocol (FTP).

• Preboot Edition CLI
  1. Collect data using the command-line interface as described in Collecting system information on a local system using the Preboot Edition and exit the viewer by typing :q.
  2. Select Quit to previous menu to exit the interactive Data Collection menu.
  3. From the numerical menu, select Send System Information to IBM Server. You will be prompted to customize the FTP server.
  4. Enter y to customize the server information.
  5. To use with your FTP server, enter the following credentials:
     • FTP address
     • Port number
     • User name
     • Password
• Preboot Edition GUI
  1. Boot to Dynamic System Analysis, either by booting to removable media or, for preinstalled Dynamic System Analysis, pressing F2 to interrupt the boot sequence.
  2. Select Quit to DSA to exit the standalone memory diagnostic program.
     Note: After you exit the standalone memory diagnostic environment, you must restart the system before you can access this environment again.
  3. Click I Accept to accept the Preboot license.
  4. Click Full Inventory Collection and Diagnosis.
  5. By default diagnostic tests are performed. To skip the diagnostic tests, click Collect Inventory Only.
  6. Select Send to IBM Website to save the data automatically.
  7. Click OK to begin the collection process.
  8. When the inventory is complete, the results are sent to the IBM Web site automatically.
• Dynamic System Analysis on removable media:
  1. Insert the media into the system, and if necessary, mount the removable media.
  2. On a command line, change to the directory for the removable media.
  3. Enter the following command to collect system information:

     lnvgy_utl_dsa_dsalxxx-10.x_portable_plaform [-v] [-t] system

     where the platform is the supported Linux distribution, and system is the remote system to which you want to transfer files, specified using the following format: user_id:password@ip_address[:port]/path/. If you do not specify a system, the data file is sent to IBM.

     Note: Port 21 must be enabled for access through the firewall to transfer logs.