It is strongly recommended to have the appropriate service
processor device drivers installed and running before running ToolsCenter Suite CLI. This
provides access to additional problem determination information, including
the hardware event logs.
The following list provides information about collecting
device drivers, firmware levels, and log data.
- To collect SCSI and USB device information (including diagnostics),
the sg driver must be loaded. Run lsmod and
verify that the sg driver is loaded before running ToolsCenter Suite CLI. If it
is not loaded, run modprobe sg.
- To collect Emulex HBA information from a Linux system, the emulex
driver and utility (corekit) must be installed. Run lsmod and
verify that lpfc and lpfcdfc are
loaded before running ToolsCenter Suite CLI.
- To collect Service Processor logs, configuration, and environmental
data, the appropriate Service Processor driver must be installed.
These drivers are available for download from the http://www.lenovo.com/support at http://www.lenovo.com/support.
- (Linux only) To update firmware using ToolsCenter Suite CLI on 64-bit
Linux operating systems, the 32-bit compatibility library, compat-libstdc++,
must be installed. You can use the following command to determine
if this library is installed: rpm -qa | grep compat-libstdc++-296.
- To collect Emulex FC HBA data, the Emulex utility (HBAcmd)
must be installed.
- To transfer data collections to the support site using sFTP (by
default) or FTP, libcurl must be installed.